Refund Policy

1. Digital Goods & Virtual Currency

Purchases of virtual currency (Savage Coins), digital gifts, and platform subscriptions are non-refundable except where required by law once the digital asset has been credited to your account or used.

2. Physical Shop Items

Items purchased through the Savastate Shop are fulfilled by individual sellers. Refund and return policies for physical goods are set by the specific seller. Please check the product page for the seller's individual terms before purchasing.

3. Disputes & Resolution

If you experience a technical failure during a transaction (e.g., coins not delivered after payment), please contact our billing team at [email protected] within 48 hours of the transaction.

4. Fraud & Unauthorized Charges

If you believe an unauthorized charge has been made on your account, please contact your financial institution immediately. We will cooperate with payment processors to resolve fraudulent activity.

5. Policy Changes

Savastate reserves the right to modify this refund policy as our commerce features evolve. Any changes will be posted on this page with an updated effective date.